IT support for small businesses that don’t have an IT department.

Caldwell IT Consulting looks after your computers, network, email, and website, and explains what we’re doing in language you don’t need a glossary for.

What we take care of

Managed IT support

A real person to call when something breaks, plus the routine work that keeps it from breaking.

  • Help desk for staff
  • Device setup and replacement
  • Onboarding and offboarding
  • Vendor and ISP wrangling

Microsoft 365 and Google Workspace

Email, files, and sign-in set up so people can find things and you can see who has access to what.

  • Migrations from old email
  • Shared drive structure
  • Licence cleanup
  • Mail filtering and spoofing protection

Security and backups

Practical protection sized for a small team, without a six-figure tool budget.

  • Multi-factor sign-in rollout
  • Endpoint protection and patching
  • Tested backups
  • Staff phishing awareness

Networks and Wi-Fi

Office networks that stay up, are documented, and don’t depend on one person’s memory.

  • Wi-Fi design and tuning
  • Firewall configuration
  • VPN for remote staff
  • Network documentation

Websites

WordPress sites built to be easy for you to edit and hard for anyone else to break into.

  • New builds and redesigns
  • Hosting migration
  • Updates and security monitoring
  • Speed fixes

How we work

  1. Look

    We review your devices, accounts, network, and backups, and write down what we find in plain language.

  2. Fix the urgent things

    You get a short list ordered by risk and cost. We start with what could hurt the business soonest.

  3. Keep it running

    Monthly support covers updates, requests, and a summary you can read in two minutes.

A small practice, on purpose

Caldwell IT Consulting is run by an IT professional who does the work personally. When you call, you reach the person who knows your setup, not a ticket queue.

We work with offices of roughly 3 to 50 people: accounting and legal practices, clinics, trades, retailers, and non-profits. If you’re not sure we’re the right fit, we’ll say so and point you to someone who is.

Tell us what’s slowing you down

Send a short note about your setup and what’s going wrong. We reply within one business day.

Prefer email or phone? or (555) 555-0100